Hope Team

Gail has been a Volunteer Coordinator for 5 months now at Hope.

Gails role is about Recruitment & Selection of Volunteers: carrying out initial induction/training of new volunteers, being point of contact for volunteers within the organisation – supporting, nurturing, and mentoring them, providing them with opportunities for personal and skills development and training. Maintaining accurate volunteer records: keeping all information up to date, evaluating impact of volunteer programme, identifying areas for development and improvement and implementing this Collaborative Working: Work closely with internal staff team and external partners to identify volunteering opportunities, building relationships with community organisations, businesses, and educational establishments to increase the volunteer base. “I have created a Personal Development programme for Volunteers that will provide an opportunity for them to develop fundamental, transferable skills they will be able to use in the future"

Gail values dignity and respect, spending time listening to people, getting to know them, their needs and allow Gail to identify the best way to support them. She respects an individual’s right to make their own choices and decisions about how they are to be supported. Gail communicates with people in a clear, open, and straight forward way using appropriate language. Working together Gail offers the people she works with a range of realistic options and choices about the support available to them, Gail is committed to working as part of a team and supporting others daily and understands and respects that other people have different priorities and needs. Gail is committed to quality care and support, she gives people her full attention and helps when they need it, she is warm, kind, reliable, empathetic and compassionate towards the people she supports, Gail is flexible and reacts calmly to whatever goes on in the day making changes as necessary.

Gail has gained a BA (Hons) Degree in Childhood & Youth Studies, PDA Youth Work (Level 6) and PDA Teaching Practices for Scotland’s Colleges (Level 9). Gail is currently studying for a Postgraduate Diploma qualification in Inclusive Education. Gail has over 15 years’ experience in Community Learning, Adult Education & Youth Work, with an extensive background in CLD work in both Further Education and Third sector organisations.

Gail is happiest spending time with family and friends, or travelling with her husband, where they try to visit as many different places as we can each year. “But as much as I love seeing new places, I love to come home and curl up on the sofa with a good movie or TV show and my 2 cats, Luna and Teddy “